We developed our expertise over 27+ years of servicing local authorities and public sector organisations. But we wanted to bring our proprietary tech to the private business world, where we knew it would make a huge impact. And it has!
Our innovative technology solutions have helped companies achieve digital transformation with ease.
About Meritec
Yes. :automate is a trusted Meritec brand designed specifically for private businesses. We developed our expertise over 27+ years of servicing local authorities and public sector organisations.
But we wanted to bring our proprietary tech to the private business world, where we knew it would make a huge impact. And it has!
Our innovative technology solutions have helped companies achieve digital transformation with ease.
People focussed solution providers
We are a Northern based friendly team who put our customer’s needs first.
Simplicity is key
We have tried to make everything as simple as possible from the on-boarding process, packaged bundles, to the user-interface of the system. We love simple.
We speak a common language
Although fundamentally we are technology developers, we speak to you in non-technical language that you can understand.
Affordable solutions delivering real benefits
We understand SMEs and our purpose is to bring affordable workflow automation solutions to those company’s who couldn’t typically afford it.
Meet the Team
We have an experienced and eclectic mix of talent at Meritec who are vastly experienced in servicing over 400 public sector clients and establishing a strong reputation for excellence. Below are the key individuals who are currently behind taking Meritec to the SME market and delivering measurable benefits.
Adam is an experienced technical Director with a real passion and flair for digital transformation / automation. He thrives on being able to see the “big picture” and using his experience to identify opportunities to enable organisations to extract maximum value from digital solutions.
Adam Wilkinson
Director
Adam is a driving force here at Meritec and has been a vital member of the team since 2008. Relationships and exceptional customer experience are at the heart of everything he does. He believes passionately in partnerships, working together towards a shared purpose and forging strong & lasting bonds through mutual trust. Whether you’re seeking guidance, support, or simply a fun & friendly conversation, Adam is here to provide that personal touch to our customer service. Your success is his success!
Adam Gardner
Director
Alex is a highly experienced sales professional who heads up all things sales and marketing. Tasked with identifying SMEs who could benefit significantly from business process automation. Alex loves building new relationships with businesses and taking them on a transformational journey.
Alex Abbey
Head of Sales & Marketing
Declan is an experienced Digital / Technical Solutions implementor with a real knack for understanding complex requirements and turning them into value-driven solutions that customers can understand. With many year’s experience of working on some of our most complex Technical projects with large Councils, Housing Associations and Central Government departments Declan has honed his skills to ensure solutions are delivered on time, to spec and deliver a great customer experience for our customers.
Declan King
Digital Solutions & Customer Experience Manager
Zahid is the Technical Infrastructure lead and has overall responsibility for the platforms on which the Meritec solutions run. An experienced and friendly Manager, Zahid is a key cog in the Meritec wheel and prides himself on running a very effective and efficient service & team. With 30+ years technical experience and overall responsibility for Technical Operations at Meritec, there’s very little Zahid doesn’t know and can’t help with.
Zahid Ghani
Technical Services Manager
Sally is the heartbeat of the company and has responsibility for Business Support, HR & Finance. With many years’ experience of managing Finance & Business Support Teams, Sally is the go-to person at Meritec for anything within her core fields of expertise or further afield! Helpful, efficient and motivated – Sally can be relied upon to deliver what is needed, when its required.
Sally Hustwick
Business Support Manager
Max is a whiz on the low-code Digital platform and over the last 4+ years has delivered a number of amazing solutions for our customers. With a great technical mind and the ability to understand a customer’s requirements and turn them into innovative solutions, Max is a superstar!
Max Whittle
Solution Architect & Lead Configurator
George is an experienced Account & Implementation Manager with a number of years experience of implementing technical projects and delivering 1st class Account Management to a wide range of customers across several industries. With George at your side, you’ll always get a great result.
George Huntley
Account & Implementation Manager
Andy is a friendly and personable Account & Implementation Manager with a growing number of successful implementations under his belt. A strong can-do attitude and a real desire to deliver solutions that impress our customers, Andy is a very valuable member of the team.
Andy Barlow
Account & Implementation Manager
A friendly and enthusiastic Digital Platform Configurator, Hanlon thrives on implementing solutions for our customers that not only meet but exceed their expectations. Hanlon has been with Meritec for a little over a year now and his knowledge of the platform and our customer’s requirements continues to grow with each passing day!
Hanlon Keane
Digital Platform Configurator
James is a vital cog in the Meritec wheel as he interacts with prospects and seeks to understand how our solutions can offer real value to new customers in a variety of industries. James’ previous experience was selling hardware and services into a totally different sector so joining Meritec to push into the Private Sector has been a fantastic challenge for James and one that he has grasped with both hands! As a new potential customer you’ll be in good hands with James.
James Lappin
Digital Solutions Sales Executive
Our values
Flexibility is pivotal to the way Meritec operates, how we run our services internally, how we deal with our customers and the technologies we use.
Meritec takes pride in the long-standing partnerships we enjoy with our customers, which have been formed through delivering a consistently professional service. Professionalism is reflected through the way we handle all of our business, from responding to enquiries, carrying out projects and services, and our aftercare support.
Meritec inherent culture in “getting the job done right” is fostered out of our dedication to developing practical solutions and delivering high quality services for our customers. This is why we work tirelessly to develop solutions and services as quickly and efficiently as we can.
Quality underpins everything that Meritec does, from the staff we employ, the product and service range that we offer, to our project implementation processes and excellence in customer service. We strive to deliver quality solutions and services at affordable prices.
Meritec works collaboratively with all key stakeholders and this fosters a partnership approach which is underpinned by strong working relationships. Our cultural drive to exceed customer expectations is borne out by our customers consistently confirming our people are good to work with and the company is one they like to deal with.
We strongly believe at Meritec that the whole is greater than the sum of its parts. We have an eclectic mix of people with an incredibly diverse technical and non-technical skill-set, but we all have a common shared focus on ensuring the customer experience from start to finish exceeds expectations. We recruit staff on attitude and personality, and we believe this is reflected in our team ethos and why our customer service is outstanding.
Our values
Flexibility is pivotal to the way Meritec operates, how we run our services internally, how we deal with our customers and the technologies we use.
Meritec takes pride in the long-standing partnerships we enjoy with our customers, which have been formed through delivering a consistently professional service. Professionalism is reflected through the way we handle all of our business, from responding to enquiries, carrying out projects and services, and our aftercare support.
Meritec’s inherent culture in “getting the job done right” is fostered out of our dedication to developing practical solutions and delivering high quality services for our customers. This is why we work tirelessly to develop solutions and services as quickly and efficiently as we can.
Qauality underpins everything that Meritec does, from the staff we employ, the product and service range that we offer, to our project implementation processes and excellence in customer service. We strive to deliver quality solutions and services at affordable prices.
Meritec works collaboratively with all key stakeholders and this fosters a partnership approach which is underpinned by strong working relationships. Our cultural drive to exceed customer expectations is borne out by our customers consistently confirming our people are good to work with and the company is one they like to deal with.
We strongly believe at Meritec that the whole is greater than the sum of its parts. We have an eclectic mix of people with an incredibly diverse technical and non-technical skill-set, but we all have a common shared focus on ensuring the customer experience from start to finish exceeds expectations. We recruit staff on attitude and personality, and we believe this is reflected in our team ethos and why our customer service is outstanding.
Join the automation revolution
Our friendly team will guide you through the process of how business process automation can transform your business into a well-oiled machine that delivers more output from less input.
Join the automation revolution
Our friendly team will guide you through the process of how business process automation can transform your business into a well-oiled machine that delivers more output from less input.